Shipping, exchanges and returns
Once you place your order, we will get to work to customize it and have it shipped as soon as possible.
Given the current circumstances, we will not ship until January 8, 2021.
- Madrid: you can pick it up at our office in Calle Velázquez 117, 28006, Madrid (from 16:00 to 20:00) · FREE.
- Spain: 48 - 72 hours · 3,87€ short distances and 4,73€ medium/long distances.
- Balearic Islands:: 4-5 days · 6,42€.
- Canary Islands: contact by private message through Instagram (@umbrella_collection) or by e-mail (firstname.lastname@example.org).
Exchanges and returns
As these are personalised products, no changes or returns will be accepted. However, these products are treated with great care and are carefully checked before they leave for their final destination.